課程資訊
課程名稱
好用性與使用者體驗研究
Usability and User Experience (UX) Research 
開課學期
102-1 
授課對象
文學院  圖書資訊學研究所  
授課教師
唐 蓉 
課號
LIS5074 
課程識別碼
126EU1420 
班次
 
學分
全/半年
半年 
必/選修
選修 
上課時間
星期五5,6,7(12:20~15:10) 
上課地點
圖資資訊室 
備註
本課程以英語授課。U選課程,大學部與研究所學生均可修習。學生可使用中文討論/撰寫報告。
總人數上限:30人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/1021LIS5074 
課程簡介影片
 
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課程概述

 

課程目標
 
課程要求
 
預期每週課後學習時數
 
Office Hours
每週三 10:30~11:30
每週五 10:30~11:30 
指定閱讀
 
參考書目
I. Required Textbooks
Kuniavsky, M. (2003). Observing the user experience: A practitioner’s guide to user research. San Francisco, CA: Morgan Kaufmann. ISBN: 978-1-55860-923-5.
Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: How to plan, design and conduct effective tests (2nd Ed.). Indianapolis, IN: Wiley. ISBN: 978-0-470-18548-3.

II. Required Chapters and Readings:
Multiple chapters from the following books are part of required readings.
Hackos, J, T. & Redish, J. C. (1998). User and task analysis for interface design. New York: Wiley. ISBN: 978-0-471-17831-6.
Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing and presenting usability metrics. Boston, MA: Morgan Kaufmann. ISBN: 978-0-12-373558-4.
 
評量方式
(僅供參考)
   
課程進度
週次
日期
單元主題
Week 0
2013/09/13-2014/01/10  <b>Course Syllabus </b>
<br>

<i> (Includes session by session schedule with topics and assignment due dates and session by session reading list)</i>
<br>Note: The word version of the syllabus is also attached here for your convenience in linking to the readings on the web  
Week 1
9/13  <b>Session 1:</b> Introduction and Overview of Usability Research Concepts and Methods
<br> <i>Tour of NTU LIS Usability Lab</i> 
Week 2
9/20  <b>No class</b>. 中秋節 Holiday 
Week 3
9/27  <b>Session 2:</b> Usability Research Plan; Usability Problems and Scenarios <br>
<i>(Site Supervisors Presentation I)</i> 
Week 4
10/04  <b>Session 3: </b> Usability Scenario Development: User Profiles, Mental Models, and Persona
<br><i>(Site Supervisors Presentation II)</i> 
Week 5
10/11  <b>Session 4:</b> Usability Scenario Development: Tasks and Usability Research Instrumentation: Pre- and Post- Session Interviews and Surveys 
Week 6
10/18  <b>Session 5:</b> Usability Research Participant Recruitment ; Moderating and Observing Usability Tests 
Week 7
10/25  <b>Session 6:</b> Administering and Conducting Usability Testing; Introduction to Mobile Research  
Week 8
11/01  <b>Session 7:</b> Usability Data Processing and Coding; Usability data analysis and report</b>
<i>(Instructor attends ASIST; Lecture delivered virtually through CEIBA; Prof. 林維真 Weijane Lin takes the class for a tour of TDC Labs)<i>
 
Week 9
11/08  <b>Session 8:</b> Team Work Day, Consultation with Site Supervisor
<br>
<i>(Instructor attends ASIST)</i>
 
Week 10
11/15  <b>No class:</b> 校慶停課 
Week 11
11/22  <b>Session 9:</b> Usability Term Project Mid-Point Report <br>
(Contains Mid-Point Status Report Plan)
<i>(All site supervisors will be present)<br> Session Location: CINC (計資中心) Room 106</i>
 
Week 12
11/29  <b>Session 10:</b> Mobile Usability Testing and Online Remote Usability Testing 
Week 13
12/06  <b>Session 11:</b> Heuristic Usability Evaluation and Focus Groups 
Week 14
12/13  <b>Session 12:</b> Card Sorting and Web Analytics 
Week 15
12/20  <b>Session 13:</b> Alternative Usability Tools and Eye Tracking Methods 
Week 16
12/27  <b>Session 14:</b> Communicating Usability Results 
Week 17
1/03  <b>Session 15:</b> Usability Project Presentation Day I 
Week 18
1/10  <b>Session 16:</b> Usability Project Presentation Day II; Class Summary 
Week 0-1
2013/09/13-2014/01/10  <B>Morae Documentation</B>
<br>
<i>(Note: Morae-ManagerHelp, Morae-Observer-Help, and Morae-Recorder-Help all have a larger number of pages. You should start with Morae-Manual, then read Recorder-Help, Observer-Help, then Manager-Help)</i> 
Week 0-2
2013/09/13-2014/01/10  <b>Assignments and Projects</b>
<br><I>Contains Assignment, Project Instruction Sheets, and Two Additional Sample Scenarios for Assignment 2</I> 
Week 0-3
2013/09/13-2014/01/10  <b>Lumens PS660 Visual Presenter Documentation</b> (English and Chinese) 
Week 0-4
2013/09/13-2014/01/10  <b> NTU LIS Usability Lab Reservation Form and Lab Calendar </b>
<br> <i>(Reserve the lab and check the lab calendar using the links provided in the "URL" file. The photo of the LIS Dept registration form shows what you will sign when you need to use the portable harddrive 外接硬碟 to transport your usability test files)  
Week 0-5
2013/09/13-2014/01/10  <b>APA Citation Style Documents</b>
<br>(Includes a document listing web guides/tutorials on APA style; APA manual selected pages and two guides)